Before you contact the Information Standards Service Desk, please attempt to resolve your NHS Data Model and Dictionary query by one of the following means:

• Viewing our Frequently Asked Questions
• Searching the NHS Data Model and Dictionary

For queries submitted to the Information Standards Service Desk, please email information.standards@nhs.net.

The subject of your email should read 'NHS Data Model and Dictionary Query'. Please include your:

• Full name
  • Job title
  • Telephone number
  • Full postal address
  • Organisation code (if you are an NHS user) and
  • A full description of your query with a suggested resolution.

You should expect to receive a response within 6 working days from the day when your request was originally received by the NHS Data Model and Dictionary Service.

After receiving a response you will be asked to complete a customer satisfaction survey, this is your opportunity to rate the quality of our NHS Data Model and Dictionary Service and the quality of the response you received.

•  NHS Data Model and Dictionary Content

Access the NHS Data Model and Dictionary Main Menu.

•   Help Pages

If you need help using the NHS Data Model and Dictionary, access the Help pages.